The Connector, an HR Superhero.

It’s a bird, it’s a plane, it’s The Connector!!

Who is “The Connector “and how can this superhero help your business? The answer is it’s your HR Business Partner!!

The HR professionals within your company are the people that connect managers and employees together through communication and coaching. HR has conversations with managers about strategic growth and planning, as well as conversations with employees about their needs within the job. Human Resources also knows why the manager and employee are frustrated, why they both will talk to HR, but not to each other. “The Connector” can coach managers and employees how best to navigate different communication styles or how best create a conversation about a sensitive topic.

Often managers and employees are living on different planes that exist within the same building. Employees are apprehensive about talking to managers in fear for their jobs and managers are frustrated because they feel employees are not listening. “The Connector” can be a good coach for both sides to try out different things to bridge this gap and make communication better.  The first step is to help both parties understand their own communication style and how that style correlates with the other person. If the manager likes to be a direct communicator and the employee a supportive communicator, the director could learn to add some supportive dialogue into the conversation.  This will show the employee the manager is supporting their efforts. The supporter’s style (employee) is to be more direct with their words. The employee is fearful of asking questions, but in truth, would move further with the manager if they were direct in their inquiries rather than beating around the bush or not doing anything at all.

“The Connector” also provides the outside perspective. In a conflict, HR can help to coach employees and managers to see things from a different viewpoint that does not include the emotions of the situation. Many times, this perspective will help the other person to understand behaviors better and work towards a common solution BEFORE it becomes too volatile.

HR professionals can be the superheroes in your business that can coach communication, understanding, and perspective that leads to better relationships, better retention, and better performance.

 “The Connector” strives to help employees and managers obtain the superpower of learning how to have the ultimate positive and productive dialogue.